Your In-Person Research Experience Matters!
The National Archives and Records Administration is committed to providing equitable and effective services for all. This includes our in-person research services. It is our goal to ensure a positive experience at each of our locations.
In-Person Researcher Feedback
Our success is closely tied to our ability to hear directly and regularly from in-person researchers about their experiences with our services. Your feedback helps us better understand what’s working for you, what’s not, and how we can continuously improve.
Past Sessions:
Washington, DC, Area
In October and November 2023, we held two listening sessions at the National Archives in Washington, DC (Archives I), and the National Archives at College Park, MD (Archives II). These sessions highlighted practical challenges faced by users and some common themes.
What we heard:
Each of these topics is being reviewed by NARA leadership. We will post more detailed information about these and other policy concerns as decisions are made.
- Interest in changes to the appointment system
- Feedback on the National Archives Catalog
- Concern about knowledge transfer among archival staff